Privacy policy
Store Information
Store: Solaunica
Address: Contrada Ponte Fiumarella 226, 91025 Marsala, Trapani, Italy
Email: contact@solaunica.com
Phone: +39 364394072
Full Name: Pietro Scialabba
1. Information We Collect
At Solaunica, protecting your privacy is one of our priorities. We collect only the personal information required to provide our services, process your orders, improve your shopping experience, and comply with legal obligations.
Personal & Contact Information: When you place an order, create an account, or contact us, we may collect your name, email address, telephone number, billing address, and delivery address. Payments are securely processed through trusted payment providers, and we do not store your complete payment card information.
Technical Information: When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, device information, language settings, referring website, pages visited, and website interactions through cookies and similar technologies.
Order Information: We maintain records relating to your purchases, shipping details, order history, transaction information, and communications made with our customer support team.
2. How We Use Your Information
Your personal information is used to process and deliver orders, verify payments, provide customer service, improve our website, personalize your shopping experience, prevent fraud, comply with legal obligations, and, where permitted, send promotional emails, exclusive offers, product launches, and important service updates.
3. How We Protect Your Data
We apply appropriate technical, administrative, and organizational safeguards to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss. Payment transactions are encrypted and handled securely by certified third-party payment providers.
4. Cookies & Tracking Technologies
Solaunica uses cookies and similar technologies to improve website functionality, remember your preferences, analyze visitor activity, and enhance your browsing experience. You may disable or manage cookies through your browser settings; however, certain website features may not function correctly if cookies are disabled.
5. Sharing Your Information
To operate our business efficiently, we may share limited personal information with carefully selected third-party service providers, including payment processors, shipping carriers, website hosting providers, analytics services, fraud prevention partners, and marketing platforms. These providers only receive the information necessary to perform their services and are required to protect your data.
6. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with applicable legal and tax requirements, resolve disputes, and enforce our policies.
7. Your GDPR Rights
If you are located within the European Union or European Economic Area, you may have the right to request access to your personal information, correct inaccurate data, request deletion, restrict or object to certain processing activities, withdraw consent where applicable, and request a copy of your personal data in a portable format.
To exercise any of these rights, please contact us at contact@solaunica.com.
8. Marketing Emails
If you choose to receive marketing communications, we may occasionally send you information about new collections, exclusive promotions, special discounts, and product updates. You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices, or legal obligations. Any updates will be published on this page and will become effective immediately upon posting.
10. Contact Us
If you have any questions regarding this Privacy Policy or the way we collect, use, or protect your personal information, please contact us using the details below.
Solaunica
Contrada Ponte Fiumarella 226
91025 Marsala, Trapani
Italy
Email: contact@solaunica.com
Phone: +39 364394072